These Terms and Conditions (“Terms and Conditions”) is a legal agreement between you, the user
(“User”/ “You”/“Your”, which terms shall include the persons that access, use, and/or participate in
the Platform in any manner), and Valyu AI Private Limited (hereinafter referred to as “We”, “Us”,
“Company” or “Our”), the owner of website located at Valyu (“https://valyu.ai”) and
(“https://app.valyu.ai”) mobile application available on Apple AppStore and Google Play Store
(“App”). Where the context so requires, the Website and the App shall be collectively referred to as
Policy is referenced below and is hereby incorporated into the Terms and Conditions set forth
TERMS AND CONDITIONS WILL SIGNIFY YOUR ASSENT TO AND ACCEPTANCE OF ANY REVISED TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ABIDE BY THESE OR ANY FUTURE TERMS AND CONDITIONS, PLEASE DO NOT USE OR ACCESS THE PLATFORM.
“Applicable Law” means all laws, ordinance, statutes, rules, orders, decrees, injunctions,
licenses, permits, approvals, authorizations, consents, waivers, privileges, agreements and
regulations of any governmental authority/court of law having jurisdiction over the relevant
matter including any interpretations thereof, in effect.
“Finance Facilities” shall mean the loan to be granted by the Lending Partner pursuant to
the application by the Users through the Platform, subject to the applicable terms and
conditions of the Facility Agreement.
"Facility Agreement" shall mean the loan agreement or the terms and conditions between
Lending Partner and the User(s) for grant of Finance Facilities. You acknowledge that the
Company may be a party to the Facility Agreement, to the extent the Company is providing
its Services in relation to the Finance Facility.
"Lending Partner" shall mean non-banking financial company or banks with whom the
Company has collaborated for the provision of Financing Facilities to the Users, which would
sanction, process and grant the Finance Facility to the Users, through the Platform.
"User Data" shall mean any data, information, documents or materials submitted by You
with the Company prior to or during the use of the Services.
2.1 You must be 18 (eighteen) years of age or older to visit or use the Platform in any manner.
By visiting the Platform or accepting these Terms and Conditions, You represent and warrant
to the Company that You are 18 (eighteen) years of age or older, and that You have the
right, authority and capacity to use the Platform and agree to and abide by these Terms and
Conditions. You also represent and warrant to the Company that You will use the Platform in
a manner consistent with any and all Applicable Laws in addition to these Terms and
2.2 You represent, acknowledge and agree that: (a) all registration information that You submit
is truthful, current, complete and accurate, (b) You will maintain the currency, completeness
and accuracy of such information, and (c) Your use of the Platform and the Services offered
through the Platform do not violate any Applicable Law or regulation applicable either to
You, the Platform or the Company. Your User Account may be terminated without warning if
We, at Our discretion, believe that You are under the age of 18 (eighteen) or that You are
not complying with any Applicable Laws or these Terms and Conditions.
3. DESCRIPTION OF SERVICES
3.1 The Platform is an intermediary which connects its Users with financial services providers,
including the Lending Partner to avail various financial products and services, including the
Finance Facilities. (“Services”). However, We may at any time modify, alter, amend, increase
or decrease the scope of Services.
As a part of the Services, We collaborate with various third-party entities and facilitate
provision of Finance Facilities to its employees (“Partner Employers”). We work with such
Partner Employers and provide its employees access to the Platform through which they can
avail the Services offered by us.
4. ACCEPTANCE OF TERMS
4.1 These Terms and Conditions contain provisions that define Your limits, legal rights and
obligations with respect to Your use of and participation in the Platform, including
advertisements, third party applications and internet links, and all content and Services
available through the Platform. These Terms and Conditions shall also govern the financial
transactions between the Users of the Platform. The Terms and Conditions described below
4.2 In addition to the Terms and Conditions, which governs Your access and use of the Platform,
Your access to, use of, and participation in the Platform is subject to all applicable
regulations, guidelines and additional policies that the Company may set forth from time to
time, including without limitation, any product specific policy and any other restrictions or
limitations that the Company publishes on the Platform (the “Additional Policies”). You
hereby agree to comply with the Additional Policies and Your obligations thereunder at all
times. You hereby acknowledge and agree that if You fail to adhere to any of the terms and
conditions of these Terms and Conditions or the documents referenced herein, including any
Additional Policies, the Company, in its sole discretion, may terminate Your User Account at
any time without prior notice to You as well as initiate appropriate legal proceedings, if
5. FINANCIAL FACILITY SERVICES
5.1 You acknowledge and agree that the Finance Facilities are made available to you by the
Company in collaboration with Lending Partners. The Finance Facilities are granted by the
Lending Partner at their sole discretion, subject to the User meeting their relevant eligibility
criteria. Provision of any Finance Facility is subject to your acceptance of the terms and
conditions specified under the Facility Agreement and payment of relevant charges.
5.2 The Company has been appointed by Lending Partner to accept the application of Users for
various Finance Facility. You may make an application on the Platform by providing such
information as specified in the application form available on the Platform (“Application
5.3 During the Application process, the Platform will need certain User Data to complete the
Application Form. We may require the User to upload the User Data on the Application Form
or we can obtain such User Data from the relevant Partner Employer. User Data may include
personal information including but not limited to Your name, e-mail address, gender, date of
birth, mobile number, photograph, mobile phone information including contact numbers,
employment record with the Partner Employer, SMS and browsing history, data and login-in
credentials of Third Party Platforms, financial information such as bank documents, salary
slips, bank statements, PAN card, bank account number, data from credit information
companies, Your data and data required for Know Your Customer compliances, requirement
and other relevant details. By accepting these Terms and Conditions, You authorize the
Company to obtain necessary User Data from your Partner Employer. You also authorise the
Company to get your credit information report from one or more credit information
companies as decided by the Company and/or the Lending Partner from time to time. You
agree that the any such User Data shall always be accurate, correct and complete.
5.4 Once You verify and upload the User Data and/or other documents and details in the
Application Form, we will process the same. Upon the completion of the document
verification by Us, the Finance Facility may be sanctioned by Lending Partner to You, subject
to fulfilling the eligibility criteria and other conditions set forth by Lending Partner for
sanctioning the Finance Facility. Thereafter, You may be required to fill and upload
additional documents as may be required by the Lending Partner for the purpose of granting
the Finance Facility. We may collect the physical documents including signatures on those
documents required for sanctioning and processing the Finance Facility. Upon the collection
of necessary documents and completion of the application process, the Lending Partner
and/or the Company may at their discretion provide You the Finance Facility.
5.5 The terms and conditions governing Your use of Finance Facility, including the disbursement,
repayment, charges and interest shall be as specified under the Facility Agreement.
5.6 Repayment Terms. While terms of repayment shall be as set out under the Facility
Agreement, by accepting these Terms and Conditions you acknowledge and agree that any
amounts due on your Finance Facility may directly be collected by the Company and/or the
Lending Partner from Your relevant Partner Employer. Subsequently, the Partner Employer
may deduct such due amount from Your monthly compensation payable by Partner
Employer to You.
6. LICENSE TO USE
6.1 The Company hereby grants You a non-exclusive, revocable, limited license to use the
Platform in the manner and on the terms and conditions as set forth in these Terms and
Conditions; provided, however, that (i) You will not copy, distribute, or make derivative
works of the Platform in any medium without the Company’s prior written consent; (ii) You
will not alter or modify any part of the Platform other than as permitted and as may be
reasonably necessary to use the Platform for its intended purposes; and (iii) You will at all
times act in accordance with the terms and conditions of the Terms and Conditions and in
accordance with all Applicable Laws.
7. USER ACCOUNT
7.1 You need not register with the Company to simply visit and view the Platform, but to access
and avail Services of the Platform, You will need to create a User account (“User Account”).
To create User Account, You must submit Your phone number, subsequent to which You will
receive a One-Time-Password, using which you can access and avail the Services .
7.2 You shall be solely responsible for all activities that occur on Your User Account and You shall
notify the Company immediately of any breach of security or any unauthorized use of Your
User Account. Similarly, You shall never use another's User Account without the Company’s
permission. You agree that You will not misrepresent Yourself or represent Yourself as
another User of the Platform and/or the Services offered through the Platform.
7.3 You hereby expressly acknowledge and agree that You (and not the Company) will be liable
for Your losses, damages etc., (whether direct or indirect) caused by an unauthorized use of
Your User Account. Notwithstanding the foregoing, You may be liable for the losses of the
Company or others due to such unauthorized use and We will not be responsible for misuse
of Your User Account by any third party, whether authorized by You or not.
7.4 Account Policies:
You acknowledge and agree that You shall comply with the following policies (the “Account
7.4.1 You shall not use any automated system, including but not limited to, “robots”,
“spiders”, “offline readers”, “scrapers” etc., to access the Platform, for any purpose,
without the Company’s prior written approval.
7.4.2 You shall not in any manual or automated manner collect information, personal or
otherwise, of any other User on the Platform including but not limited to, names,
addresses, phone numbers, or email addresses, copying copyrighted text or content,
or otherwise misuse or misappropriate the Platform’s information or content,
including but not limited to, use on a “mirrored”, competitive, or Third Party
Website, except with the prior written consent of the Company or through a lawful
and valid communication with such other User through any valid communication
channel provided on the Platform.
7.4.3 You shall not take any action that (i) unreasonably encumbers or, in the Company’s
sole view, may unreasonably encumber the Platform’s infrastructure; (ii) interferes
or attempts to interfere with the proper working of the Platform or any third-party
participation on the Platform; or (iii) bypasses the Company’s measures that are
used to prevent or restrict access to the Platform.
7.4.4 You shall not frame or hotlink or deep link any contents from the Platform.
7.4.5 You agree neither to collect or harvest any personally identifiable data, including
without limitation, names or other User Account information, from the Platform, nor
to use the communication systems provided by the Platform for any use other than
8. RIGHTS OF THE COMPANY AND OBLIGATIONS OF THE USER
8.1 In allowing You to use the Platform in the manner intended herein, the Company shall have
the following rights and You, as the User, shall have the corresponding obligations. The
following list provided hereunder is illustrative in nature and shall be read in conjunction
with, and not in derogation of, with the other rights of the Company and Your obligations,
provided elsewhere in these Terms and Conditions or any documents referenced herein.
8.1.1 Verify the credentials of the User at the time of creation of a User Account, in a
manner the Company deems fit;
8.1.2 Store the trail of logins/logouts from the Platform so that an audit trail can be
maintained for the purposes of security and compliance with Applicable Laws and
these Terms and Conditions;
8.1.3 Allow or disallow registration or creation, use or access of User Account of any User
on the Platform, at its sole discretion, with or without cause and make such rules as
may be required or deemed fit for the use of the Platform or Services in the event of
disallowing or discontinuation of use or access of the User Account;
8.1.4 Categorize, classify or sort the different Users of the Platform in such manner as it
deems fit in order to advertise, market or brand the Services provided under or
through the Platform.
8.1.5 Provide, disclose or transfer such information and documents to any third parties
including service providers, to provide their services through the Platform;
8.1.6 Aggregate such data available on the Platform, including but not limited to
information, documents, resumes, bio-data, web-crawling, master file or any other
aggregated data set of skills, trends, domain knowledge or User preferences for use
of the same by the Company for any lawful purpose whatsoever;
8.1.7 Verify the credentials of the Users from time to time to authenticate or verify the
User’s credentials and prevent impersonation or misuse of the User Account or the
Platform. In the event of non-verification or invalidation of emails, credentials as
provided in this clause, the Company will be entitled to take such corrective action
as may be required to allow or disallow continued use of Platform or any part
8.1.8 Set up payment systems to enable transactions on the Platform;
8.1.9 Process, aggregate, analyze, benchmark, share, transfer or use the data in such
manner as it deems fit;
8.1.10 Undertake such actions as may be required with respect to monitoring, maintaining,
operating the payment systems within the Platform including sending of invoices
and bills on behalf of the Users who have provided Services under or through the
8.1.11 Such other rights as may be required to control the use, misuse or abuse of the
Platform in any manner or in order to comply with, of avoid non-compliance of,
8.1.12 User undertakes to notify the Company, about the offering or receiving any products
or services, which are illegal or offensive or prohibited under or not in compliance
with Applicable Laws, rules and regulations prescribed by any regulatory authorities.
User agrees and understands that Company reserves the right to terminate the
access of User who is directly or indirectly receiving any services, which do not
conform to Applicable Laws and regulations in force from time to time. User agrees
to indemnify the Company against any claims, damages, litigation, loss caused due
to non-compliance of this clause.
9. TERMS RELATED TO PAYMENTS
9.1 User acknowledges and agrees that all payments made by Users on the Platform are
facilitated by payment gateways and/or banks through the Platform (“Payment Service
Providers”) and that all payments to be made for the Services obtained under or through
the Platform shall be made through such Payment Service Provider.
9.2 Any User using the services of the Payment Service Provider on the Platform to make or
receive the payments shall be subject to the terms, conditions and policies (including but not
9.3 Taxes and Regulatory Compliance
You understand and agree that You are solely responsible for determining Your own tax
reporting requirements in consultation with tax advisors, and that We cannot and do not
offer tax advice to any User. You acknowledge and agree that the Company shall not be
responsible or liable in any manner in relation to tax liability of a User for receipt of any
income and gains from Services provided through the Platform.
While the Platform may contain features to facilitate regulatory filings by the User, all
regulatory filings and compliance with Applicable Law shall remain the responsibility of the
User. The Company shall not be responsible towards the User or any third party, including
governmental authorities for failure of the User to comply with Applicable Law.
10. THIRD-PARTY SERVICES
10.1 The Platform provide information regarding third party website(s), affiliates or business
partners and/ or contain links to their websites; and at times connect or redirect You to
websites, apps, services and resources owned or controlled by third parties (“Third Party
Websites”). However, the Company does not control or monitor such Third-Party Websites.
Further, the Platform facilitates third parties to offer their services through the Platform
(“Third Party Services”). Third Party Services on the Platform include without limitation
stock-brokers, depository participants, Payment Service Provider and other third parties with
which the Company has partnered to provide Services on the Platform.
10.2 The Company has entered into agreements with certain third-party service providers which
facilitate the transactions on the Platform. The Company merely acts as an intermediary and
allows the User to avail such Third Party Services. Third Party Services (including but not
limited to that of the Lending Partner) are governed by the respective terms of the relevant
(if any) of those Third-Party Websites (including but not limited to the website/platform of
the Lending Partner). You agree not to hold the Company responsible for any harm that may
arise based on Your access to or use of any Third-Party Services or Third Party Websites. The
Users agree that the information and links present in the Platform may not be owned by the
11. INTELLECTUAL PROPERTY RIGHTS
11.1 User acknowledges and agrees that the Company owns all legal right, title and interest in
and to the Platform, including any all patents, designs and drawings, trademarks, service
marks, logos, domain names and utility models, copyrights, inventions, brand names and
business names and any similar rights and the benefit (subject to the burden) of any of the
foregoing (including applications for the grant of any of the foregoing and the right to apply
for any of the foregoing in any part of the world) which subsist in the Platform (whether
those rights happen to be registered or not, and wherever in the world those rights may
11.2 User further acknowledges that the Services may contain information which is designated
confidential by the Company and that User shall not disclose such information without the
Company's prior written consent. Unless User has agreed otherwise in writing with the
Company, nothing in these Terms and Conditions gives the User a right to use any of the
Company's trade names, trademarks, service marks, logos, domain names, and other
distinctive brand features.
12. YOUR REPRESENTATIONS AND WARRANTIES
You hereby represent, warrant, covenant and certify that: (a) You are a bonafide User (b)
You have the authority to enter into these Terms and Conditions, (c) You agree to be bound
by all terms and conditions of these Terms and Conditions and any other documents
incorporated by reference herein and Applicable Law; and (d) You are not bound by any
existing or past contracts or arrangement which would conflict with Your use, access and
provisioning or obtaining of Services through the Platform and in the event any such conflict
would hold the Company and its directors, officers, managers, members, employees,
attorneys, agents, and successors in rights from any claims, demands, liabilities and damages
(actual and consequential) arising due to such conflict.
13. DISCLAIMER OF WARRANTIES
YOU AGREE THAT YOUR USE OF THE PLATFORM SHALL BE AT YOUR OWN RISK. TO THE
FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, MANAGERS,
MEMBERS, DIRECTORS, EMPLOYEES, SUCCESSORS, ASSIGNS, SUBSIDIARIES, AFFILIATES,
SUPPLIERS, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR
OTHERWISE, AND MAKE NO WARRANTIES, REPRESENTATIONS, OR GUARANTEES IN
CONNECTION WITH THIS PLATFORM, THE SERVICES OFFERED ON OR THROUGH THE
PLATFORM. ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED ON THIS
PLATFORM IS PROVIDED TO YOU ON AN “AS IS”, “AS AVAILABLE” AND “WHERE IS’ BASIS
WITH NO WARRANTY, EXPRESS OR IMPLIED.
THE COMPANY DOES NOT PROVIDE ANY WARRANTIES AGAINST ERRORS, MISTAKES, OR
INACCURACIES OF DATA, CONTENT, INFORMATION, MATERIALS, SUBSTANCE OF THE
PLATFORM, ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY
AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN
14. LIMITATIONS OF LIABILITY
14.1 IN NO EVENT SHALL THE COMPANY, AFFILIATES OR ITS RESPECTIVE OFFICERS, MANAGERS, MEMBERS, DIRECTORS, EMPLOYEES, SUCCESSORS, ASSIGNS, SUBSIDIARIES, SUPPLIERS, ATTORNEYS OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC
14.2 IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE COMPANY, OR ANY OF THE
ABOVE-REFERENCED RESPECTIVE PARTIES, ARISING FROM OR RELATING TO THE PLATFORM,
EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID TO THE COMPANY BY YOU WITH
RESPECT TO THE SERVICE UNDER WHICH SUCH LIABILITY AROSE.
15. INDEMNIFICATION AND RELEASE
YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS THE COMPANY, AND ITS
OFFICERS, MANAGERS, MEMBERS, DIRECTORS, EMPLOYEES, SUCCESSORS, ASSIGNS,
SUBSIDIARIES, AFFILIATES, SUPPLIERS AND AGENTS, FROM AND AGAINST ANY AND ALL
CLAIMS, DAMAGES, OBLIGATIONS, LOSSES, LIABILITIES, COSTS OR DEBT, AND EXPENSES
(INCLUDING BUT NOT LIMITED TO ATTORNEYS' FEES) ARISING FROM YOUR USE OF, ACCESS
TO, AND PARTICIPATION IN THE PLATFORM; YOUR VIOLATION OF ANY PROVISION OF THE